Copy or Move Article to Another Ticket
Why Move or Copy Articles in Znuny?
This extension allows (power) users to move or copy articles between tickets and it also allows to delete articles. But why you may need it?
- Organize Information
Consolidate misplaced articles in the correct tickets. - Avoid Duplicate Efforts
If multiple tickets are opened for the same issue, copying articles can provide full context. - Compliance
Ensure the correct ticket contains all necessary information while avoiding redundant content.
Supported Systems
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Supported Znuny Versions
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Supported OTRS Versions
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Supported OTOBO Versions
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Installation Complexity
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Configuration Complexity for Admins
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Usage Complexity for Power Users
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Usage Complexity for End Users / Agents
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Extension has commercial Support?
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Extension has commercial Support by IT Governance Portal?
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Extension has commercial Support by Extension Vendor?
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Is Extension paid or free?
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Where to download the Extension?
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