Copy or Move Article to Another Ticket

znuny otrs extension plugin to copy move or delete articles from tickets
znuny otrs extension copy move or delete articles in tickets the detail view

Why Move or Copy Articles in Znuny?

This extension allows (power) users to move or copy articles between tickets and it also allows to delete articles. But why you may need it?

  • Organize Information
    Consolidate misplaced articles in the correct tickets.
  • Avoid Duplicate Efforts
    If multiple tickets are opened for the same issue, copying articles can provide full context.
  • Compliance
    Ensure the correct ticket contains all necessary information while avoiding redundant content.

Supported Systems

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Supported Znuny Versions

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Supported OTRS Versions

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Supported OTOBO Versions

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Installation Complexity

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Configuration Complexity for Admins

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Usage Complexity for Power Users

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Usage Complexity for End Users / Agents

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Extension has commercial Support?​

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Extension has commercial Support by IT Governance Portal?​

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Extension has commercial Support by Extension Vendor?​

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Is Extension paid or free?

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Where to download the Extension?

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Do you need help with Znuny / OTRS?​

Do you require experts with real expertise since 2006 on Znuny and OTRS?
Do you require help on solving your issues?

We have experts who can help you on:
– giving you hands-on support
– implementing  custom solutions inside your OTRS/Znuny
– Integration existing Solutions into your Znuny
– Integrating artificial intelligence into your Znuny7OTRS and proce3sses

Get in touch with us and we will check if and how we can help you.​

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