You need OTRS / Znuny / OTOBO support?

A ITSM/Ticket-System is sometimes overwhelming, sometimes limiting you, and sometimes easy things take ages.

You are at the right place to get professional support!

We are a group of experts, this are companies, who use regularly the ticket systems and have a vast experience in supporting other companies. Our main goal is to help our clients in their major business by helping them to implement a Ticket System for their need and for their business.

We have OTRS specialists with these skills:

  • administration support
    to help your users to handle your tickets
  • initial setup support
    to help your organization to implement OTRS / Znuny / OTOBO
  • automation support
    to help you users and organization to increase productivity, quality and even SLAs on handling tickets
  • development support
    to develop custom solution for your ticket system
  • integration development support
    to develop custom integrations to your existing systems like CRM, ERP, Issue-Trackers like Jira, Redmine and so on

 

Step 1 of 2
To get a quick and efficient clearance of your needs, our experts will call you.
We communicate in English.
Maybe we can communicate in your native language too. So please let us know your native written and spoken language.

Your environment

We have different partners for different tasks and company sizes.
To assign you the right partner and thus the proper system engineers, we would like to ask you for more details about your environment.
The more details we get the quicker we can narrow down to the right persons.