You are using Znuny with Configuration Management DataBase (CMDB) as a data store for hardware and software and you want to export this data for reuse?
Export CMDB
Depending on your OS and installation way of OTRS/Znuny there are different ways.
Ubuntu and Debian based Znuny installs
for deb package and for debian based source installs you can execute:
sudo -u otrs /opt/otrs/bin/otrs.Console.pl Admin::ITSM::ImportExport::Export
Do you need help with Znuny / OTRS?
We have lot of experiences with OTRS and Znuny.
We can help you with your issues to solve them.
From giving you support up to implementing integrations to your existing systems.
Get in touch with us and we will check if and how we can help you.