May 23, 2022

Znuny / OTRS Jq not Installed on CheckModules.pl

You are getting the error that Jq is not installed on running Znuny / OTRS

/bin/otrs.CheckModules.pl --all

and you get the error

Jq...............................Not installed!

Jq is at least required for creating processes for process automation / process management in Znuny. So it is recommended that you install it to avoid later issues, even if you right now not use process management feature of OTOBO or Znuny.

You can fix this under Ubuntu 20.04+ easily with

apt update
apt install -y jq cpanminus
cpanm jq

rerunning

/bin/otrs.CheckModules.pl --all

will now result into

 o Jq...............................ok (v0.01)

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