A migration / upgrade is highly depending on your existing installation. So there are a bunch of questions which need to be clarified. This are:
- what operating system do you use?
- what software/package versions do you use?
- your installation size of the ticket system?
- your backend of the ticket system?
- existing integrations
Please provide us following details:
Do you need help with Znuny / OTRS?
We have lot of experiences with OTRS and Znuny.
We can help you with your issues to solve them.
From giving you support up to implementing integrations to your existing systems.
Get in touch with us and we will check if and how we can help you.